🛡️ Safe and Responsible Gaming

adds96 Responsible Gaming — Your Control, Your Decision

Gaming is for fun. adds96 provides deposit limits, self-exclusion and 24/7 support to keep you safe — because responsible gaming is our highest priority.

What is Responsible Gaming and Why Does It Matter?

Online betting and casino games are a legitimate form of entertainment — but they stay enjoyable only when you participate consciously and in a controlled manner. At adds96 we believe every player's experience should be positive, never harmful.

Responsible gaming means setting a budget within your means, keeping to time limits and never treating gaming as a source of income. The purpose of gaming should be entertainment — playing with household money or borrowed money is strongly discouraged.

adds96 provides multiple protection tools for players in Bangladesh to help you stay in control at all times. On this page you will learn how to use these tools and where to get help if needed.

Remember:

adds96 is only for players aged 21 and above. Minors have no opportunity to create an account or play. There is no compromise on age verification.

Our Protection Tools

adds96 offers these special protection features to keep your gaming experience safe and controlled.

Deposit Limit Setting

Set your own maximum deposit limit on a daily, weekly or monthly basis. If the limit is reached, the system automatically blocks further deposits. Reducing a limit takes effect immediately; increasing one takes effect after 24 hours.

Session Time Limit

Decide in advance how long you will play each day. You will receive an alert when the set time is up. The session timer prevents you from playing for hours without realising it.

Break / Time-Out

If you feel you need a temporary break, take a time-out from 24 hours up to 30 days. During this time your account remains active but no bets or deposits can be placed. The account is automatically reactivated when the time-out ends.

Self-Exclusion

If you want to stop playing for an extended period, choose self-exclusion — for 3 months, 6 months, 1 year or permanently. During this time access to the account is completely blocked and no bonus offers will be sent.

Activity Report

View your gaming history, a summary of deposits and withdrawals, and a report of total time spent at any time. Understanding your own patterns makes it easier to make informed decisions.

24/7 Support

Contact our support team in Bengali via live chat at any time. They are always ready to help with setting limits, time-outs or self-exclusion.

How to Activate Protection Tools?

1

Log In to Your Account

Go to the adds96 Login page and enter your username and password to access your account.

2

Open the "Responsible Gaming" Menu

Go to Account Settings and select the "Responsible Gaming" section. You will find all protection options there.

3

Choose the Limit or Break You Need

Deposit limit, session time, time-out or self-exclusion — activate whichever you need and specify the duration or amount.

4

Confirm the Change

Reducing a limit or activating a time-out takes effect immediately. Requests to increase a limit are processed over 24 hours so that limits cannot be raised impulsively.

5

Chat with Us If You Need Help

If you have trouble at any step, our team is ready to help in Bengali via live chat — at any time, day or night.

Self-Exclusion — Complete Break

If you feel gaming is getting out of control, self-exclusion is the most powerful protection available. When you choose this option:

  • No login to the account will be possible
  • No promotional or bonus emails will be sent
  • There is no option to cancel before the set period ends
  • The permanent option is irreversible

To activate self-exclusion, contact us directly via live chat — we will complete the process immediately.

Recognise the Signs of Problem Gambling

If any of the following apply to you, it is time to seek help — this is not a sign of weakness, it is a sign of awareness.

  • You are spending more than your budget on gaming and feeling regret afterwards
  • You are placing bigger bets to recover money you have lost ("chasing losses")
  • You are playing for long periods without thinking about family, friends or work
  • You are borrowing money or breaking into savings to fund gaming
  • You are lying to family or people close to you about your gaming habits
  • You feel restless, irritable or mentally uncomfortable when you are not playing
  • You are using money meant for bills or daily expenses to place bets
Keep in mind:

Problem gambling is a solvable problem. Seeking help takes courage. The adds96 support team will help you take the right steps with complete confidentiality.

Minimum Deposit and Withdrawal Limits

As part of responsible gaming, adds96 maintains transparent financial limits.

Method Minimum Deposit Minimum Withdrawal Withdrawal Time
bKash ৳300 ৳500 Within 1 hour
Nagad ৳300 ৳500 Within 1 hour
Rocket ৳300 ৳500 Within 1 hour
Upay ৳300 ৳500 Within 1 hour

Even if you set a deposit limit for your own protection, these minimum limits still apply.

Minor Protection (21+ Policy)

adds96 strictly operates for players aged 21 and above. Preventing minors from using the platform is our legal and ethical responsibility.

  • Age is verified at the time of registration
  • Identity document verification may be requested in suspicious cases
  • If a minor's account is identified, it is closed immediately
  • Deposited funds are returned subject to proof of lawful ownership
For players 21 and above

Is Someone in Your Family in Trouble?

If a family member or friend is struggling due to excessive gaming:

  • Let our support team know — via live chat or email
  • Self-exclusion can be applied at the request of a third party (subject to proof)
  • We provide assistance with complete confidentiality

Questions About Responsible Gaming

Find answers to the most frequently asked questions here.

After logging into your account, go to the "Responsible Gaming" section in the Settings menu. There you can set daily, weekly and monthly deposit limits separately. Reducing a limit takes effect immediately, but increasing one takes effect after 24 hours.

Yes. When you activate self-exclusion, any withdrawable balance in your account will be returned via bKash, Nagad, Rocket or Upay. The support team will help you complete the entire process.

A time-out is a short-term break (24 hours to 30 days) — the account is automatically reactivated when the period ends. Self-exclusion is long-term (3 months to permanent) and cannot be cancelled before the period ends. For serious concerns, self-exclusion is the best choice.

adds96 is only for players aged 21 and above. Age is verified at registration and identification documents may be requested in suspicious cases. This policy is strictly enforced.

Contact adds96's 24/7 live chat in Bengali directly, or send an email to [email protected]. Our support team will help you take the right steps with complete confidentiality.

Yes, setting a deposit limit does not affect your eligibility for bonuses, but you must deposit within the set limit to qualify for a bonus. Bonus offers are paused during a self-exclusion period.

Ready to Learn More or Get Support?

Enjoy adds96's cricket betting, slots and live casino responsibly. Visit our FAQ page or contact support for any questions.